A receptionist in a veterinary office must be able to work with both humans and animals in a caring manner. The receptionist greets patients and their owners, making them feel welcome and safe. Receptionists may answer phones, schedule appointments, collect payments and dispense medications. They communicate client and patient information to the veterinarian or veterinary technician to aid in patient care. Veterinary receptionists must have great communication and customer service skills, as every person who comes into the office will come in contact with the receptionist.
Offered during spring, summer and fall sessions
Hybrid class offered during spring and fall sessions
The Veterinary Hospital Managers Association requires the completion of eighteen (18) college credit hours in management related courses to sit for the certification examination.
MCC offers online and on campus management related courses to help you achieve your goal.
The following management related courses are offered online: