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MCC Community Education programs promote lifelong learning through community education, short-term workforce training and professional development courses. Our programs meet students where they are and provide the opportunity for personal enrichment, workforce readiness and career advancement.

Whether you are between jobs, looking to advance, or just starting out in the workplace, our training and certificate programs are designed to get workers the training they need—fast.

Customer Contact Professional Course w/Medical Intake Emphasis

Customer Service Course with Medical Emphasis

No Cost Career Training Opportunity

Expand your resume and stand out from the crowd with educational experience and training within the in-demand Customer Contact Professional Industry.

Description: The Customer Contact Professional program prepares students for in-person, call center and online customer service positions. The program focuses on communication, interpersonal skills and employment strategies in a customer service environment. In addition to general customer service topics, students will also be introduced to the medical intake process including appointment scheduling and patient privacy.

Build Your Future Today! Stop waiting and let MCC help jumpstart your career today with a no cost tuition assistance opportunity. No excuses!

Spaces are limited and will go fast. Virtual Classes Begin December 14. Orientation is December 7

Call 816.604.3011 or email communityeducation@mcckc.edu to enroll.


SkillUP Program

SkillUp ProgramFree job training and employment opportunities to individuals receiving Food Stamp benefits.  Learn more about this program.