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If you've enrolled in non-credit classes within the past two years:

myMCCKC

If it's been more than two years since you enrolled in a non-credit class:

Apply Non-Credit

For more information contact Professional Education:

 816.604.1000
EnrollIWI@mcckc.edu

Technology keeps moving on. Whatever the state of the economy, information technology workers will be in demand-especially highly trained ones. 

MCC software and hardware training can take your IT skills to the next level. Our hands-on labs and professional instructors will enhance your expertise and get you better prepared to take certification exams.

Customer Contact Professional

Master the basics of working in a call center, a high-growth industry that serves nearly every major company in the world including telecommunications, finance, transportation, healthcare, hospitality and entertainment. Whether youre just starting out or looking to advance your career, this 100-hour course can help develop your customer service, communication and technology skills to improve call center performance. To ease transition to the work setting, you will learn in a simulated call center environment.

Hours: 100 | Price: $969

Healthcare IT Principles and Essential Skills 

100 Contact Hours

This course is designed for students who want to start or advance a career in healthcare information technology. (Although it is not required, students should have one year of technical IT experience or course and instructional equivalents.) This course will serve as a bridge to transition from IT to Healthcare IT.  It will also serve as an exam preparation for the CompTIA Healthcare IT Technician exam.  The Essential Skills portion of the class introduces students to skills related to healthcare information technology.  Topics include an introduction to the healthcare workplace, teamwork, communication, customer service, HIPPA and confidentiality, and career planning.

Fee:  $1156

Healthcare IT Specialist

120 Contact Hours 

The course is divided into three sections:

1. Hardware, software, and networking as defined by the CompTIA IT Fundamentals Exam Guide. Students

2. Healthcare information technology as defined by the Certified Associate in Healthcare Information and

3. Microsoft office software as defined by the Microsoft Office Specialist (MOS) exam.

Fee:  $1,780

Customer Contact Professional with Healthcare Topics

120 Contact Hours

This course is designed for students who want to start or advance a career in healthcare information technology. (Although it is not required, students should have one year of technical IT experience or course and instructional equivalents.) This course will serve as a bridge to transition from IT to Healthcare IT.  It will also serve as an exam preparation for the CompTIA Healthcare IT Technician exam.  The Essential Skills portion of the class introduces students to skills related to healthcare information technology.  Topics include an introduction to the healthcare workplace, teamwork, communication, customer service, HIPPA and confidentiality, and career planning.

Fee:  $1156

Last Modified: 11/8/18