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MCC's Response to Coronavirus (COVID-19) and Remote Access to MCC Services

Although the MCC campuses are closed to the public for now, the College is open and offering instruction and student services on a remote basis.
Summer 2020 courses also will be taught remotely.


Important Dates:

  • Fall enrollment is open
  • June 1: First day of remote learning for summer classes begin
  • August 18: Fall day and evening classes begin
  • August 22: Fall Saturday classes begin

Remote Enrollment Help

  • Current Students: you can now enroll for both semesters through your myMCCKC account. Should you need assistance, please contact your advisor using Starfish.
  • New Students: you can now enroll for the upcoming summer semester classes.

Need help? Call our Enrollment Information Center at 816.604.1000.


MCC Phased Repopulation Plan

The health and safety of the MCC community is at the forefront of the planning process. MCC is implementing measures to ensure everyone’s health and safety while they are at an MCC campus or building.

As the guidelines and executive orders surrounding COVID-19 are ever changing, MCC is committed to remaining flexible and will revise and review plans as necessary. MCC has created a four-phased repopulation plan with transition between phases being implemented as conditions permit. Phases will be updated as the guidelines and executive orders change.

Overview of MCC Phased Repopulation Plan. Click on image to download full plan
Download Phased Repopulation Plan.


Emergency Financial Aid Assistance Grants Available for Students

If you are experiencing unexpected financial hardship related to the disruption of Metropolitan Community College operations caused by COVID-19 (coronavirus), you may qualify for an emergency grant. This emergency funding was made available to MCC and other U.S. colleges through the federal Coronavirus Aid, Relief and Economic Security (CARES) Act. Emergency Grant assistance due to the disruption of campus operations due to Coronavirus is available for up to $1,500 for expenses such as technology, child care, food, housing/rent, etc.

To see if you quality, or to pursue other other financial aid assistance, please contact our Information Center at 816.604.1000.


Remote Access to MCC Services

INSTRUCTIONS: Click on a category heading below for more information.

Academic and Financial Aid Advising

The most convenient way for you to reach an MCC advisor is through My Success Network in Starfish. Unfortunately Starfish is temporarily unavailable due to a network outage, but will be available before classes resume Monday, March 30.

To reach My Success Network in Starfish, take the following actions:

  • Log into myMCCKC
  • Click on the Starfish Button
  • Your Success Network has links to connect with your assigned advisor. During this time of remote instruction and service, email will be the most effective communication method.

Sucess Network

Access to Technology

Comcast offers two months free to new customers, a laptop or computer for $149.99 and all hotspots that are open to the public. To receive this offer, you must be an eligible “qualified low-income household.” Go to internetessentials.com or call 855.846.8376 for English or call 855.765.6995 for Spanish. All new customers will receive “a free self-install kit” with no shipping fee.

Spectrum is offering two months free with all hotpots available to the public. To receive Spectrum’s offer you must be a household with a student enrolled in a K-12 school or college. Call 844.488.8395. Installation fees will be waived for eligible households.

T-Mobile, Sprint and Metro are lifting their caps on existing data plans, in effect immediately, giving everyone unlimited data for the next 60 days at no extra charge. They are also providing every line with an additional 20GB of hotspot data. Hotspots will give you the ability to connect to Wi-Fi on your laptop and some desktops.

Connecting for Good is providing digital literacy help and computer access for lower income individuals beginning Tuesday, March 17, from 10 a.m. to 4 p.m. at the following locations:

  • Connecting for Good's Linwood (LAMP) Computer Center, 3210 Michigan Avenue, Kansas City, MO 64109 (corner of Linwood Boulevard and Woodland Avenue.)
  • Connecting for Good's West Bottoms warehouse (formerly The Surplus Exchange) at 518 Santa Fe Street, Kansas City, MO 64105

You must have income qualifying identification, including SNAP/EBT card, housing voucher, three consecutive paystubs, up to 200% Federal poverty level. Call 816.559.7077 for more information.

Bookstores

Spring 2020 Term Book Return

Free shipping on rental returns and deadline extensions: The campus store is offering free shipping return labels and is also extending the non-return period without penalty to assist with increased returns by mail. Click the COVID-19 message on the homepage of the campus store website, mcckcshop.com. The rental due date is June 11. To print a shipping label for returning your textbooks:

  1. Go to www.mcckcshop.com
  2. Click "MORE +"
  3. Click "Rental & Buyback Info"
  4. Follow the directions for printing a FREE shipping return label.

If you have any questions regarding MCC Bookstore services, please contact your campus’ bookstore manager by email at:

Career Services

The focus of the MCC Career Services team is to support and assist students as they continue their educational journey in the remote learning environment.  To better serve MCC students, the Career Services team has assembled a list of Frequently Asked Questions specifically addressing the services provided during this time.

Appointments

A Career Services Coordinator is available to meet with you via email, phone, or Zoom Monday through Friday, 8:00AM-4:30PM.  To schedule an appointment, contact your campus Career Services Coordinator.

Campus Events/Workshops/Meetings

All in-person events have been canceled in order to adhere to social distancing recommendations.  We will be exploring avenues to offer events virtually for the remainder of the semester.  For information on virtual events, contact your campus Career Services Coordinator.

Build a Resume, Cover Letter, or Application Statement

The Career Services team is available to help you create a resume, cover letter, or application statement.  Email your Career Services Coordinator to arrange a meeting.

Resume, Cover Letter, and Application Statement Reviews

Students who have a resume, cover letter, or application statement can email those documents to their campus Career Services Coordinator who will review them and give feedback.

Career Central Online Job Search Tool

Career Central for Students
Students can use Career Central to search for jobs and internships with local and national businesses.  Use your MCC Student ID number (without the S) and click on “Forgot Password”.  You will receive an email via your MCC student email account with a link to create a password.

Career Central for Employers
Career Central is designed specifically for employers who are interested in reaching MCC students and alumni quickly and efficiently from all five campuses: Blue River, Business & Technology, Longview, Maple Woods and Penn Valley. Employment opportunities can be posted by completing the employer profile and job or internship information.

  • Go to: https://mcckc-csm.symplicity.com
  • Click on the Employer Icon
  • Post jobs to your site for student viewing.
  • All postings are approved by an MCC Career Central Administrator each business day before the job becomes active.

Counseling Services

To schedule a counseling appointment, call the Info Center at 816.604.1000. The Info Center team will assist you setting an appointment with an MCC counselor.

Disability Support Services

If you need to request Disability Support Services, please use one of the following email addresses:

Library Services

There is a wealth of online resources in the library databases, including more than 250,000 eBooks and digital audiobooks.

Librarians are available by online chat to answer questions. The chats can be sent by text or by web. Just click “Ask a Librarian” on the library page.

Technology Support

Having technical problems with one of our online systems? Help is available in a variety of ways from MCC Technical Support.

Answers to common questions about MCC online systems such as myMCCKC, BlackBoard, and student email can be found under the Technical Support section of the website.

Visit Technical Support

If you still have questions, you may email or call us at 816.604.1000.

Tutoring Services updated 04-15-2020

Learning Support Centers will continue to provide student support, tutoring, and supplemental instruction throughout this time using online tools such as Zoom and Discord. Contact each campus for specific availability and to meet with a tutor online.

Blue River

Virtual tutoring via Discord (walk in service, no appointment needed)

  • Discord Virtual Walk in tutoring instructions
    1. Click the link https://discord.gg/XpBpjCx
    2. Accept the invitation if you already have a Discord account.
    3. If you don't have a Discord account, follow the prompts to create one.

Business and Technology

Longview

  • For virtual tutoring or virtual peer mentoring, please contact us at lvlr.studentsuccess@mcckc.edu
  • Tutoring:
    • 9:30 a.m. - 6:00 p.m. Monday – Thursday
    • 9:30 a.m. - 12:30 p.m. Friday
  • Peer Mentoring:
    • 9:30 a.m. - 4:00 p.m. Monday – Thursday
    • 9:30 a.m. - 12:30 p.m. Friday
  • Writing:
    • Email your papers using their student email account to lv.writingstudio@mcckc.edu and someone will respond to you within 48 hours. We ask that you use a Word file or PDF file when submitting writing assignments to us as well as assignment directions or an assignment sheet.

Maple Woods

Penn Valley

  • For all appointments, contact: pvssc.reservation@gmail.com 
  • Math & Science
    • Monday 9:00 a.m.- 8:00 p.m.
    • Tuesday 9:00 a.m.- 8:00 p.m.
    • Wednesday 9:00 a.m.- 8:00 p.m.
    • Thursday 10:00 a.m.- 8:00 p.m.
    • Friday 8:00 a.m.- 4:00 p.m.
  • Writing/Reading tutoring
    • Monday 11:00 a.m.- 4:00 p.m.
    • Tuesday 8:00 - 9:00 a.m. & 10:00 a.m.- 5:00 p.m.
    • Wednesday 9:00 a.m.- 4:00 p.m.
    • Thursday 8:00 - 9:00 a.m. & 10:00 a.m.- 5:00 p.m.
    • Friday 11:00 a.m.- 4:00 p.m.
  • ESL
    • Monday 11:00 a.m.- 1:00 p.m. & 2:30- 3:30 p.m.
    • Tuesday 8:00 - 9:00 a.m., 10:00 a.m.- 5:00 p.m.
    • Wednesday 9:00 a.m.- 4:00 p.m.
    • Thursday 8:00 - 9:00 a.m., 10:00 a.m.- 5:00 p.m.
    • Friday 11:00 a.m.- 4:00 p.m.
  • HLSC 108 & PTHA 151
    • Monday 4:30 p.m. - 6:30 p.m.
    • Tuesday 4:30 p.m. - 6:30 p.m.
    • Wednesday 4:30 p.m. - 6:30 p.m.
    • Thursday 4:30 p.m. - 6:30 p.m.

Past Messages

Dr. Beatty's Message to MCC Students: April 10, 2020

Students, In recognition that we are all having to step outside our comfort zones at this time, I tried something new for my weekly communication.

Please watch this short video I recorded today, April 10.

Remote Access to MCC Services: March 26, 2020

March 26, 2020

Dear MCC Students,

I hope this communication finds you and your loved ones healthy and safe.

As we look to the resumption of classes Monday, March 30, I want to make sure you know how to access MCC’s student services. I recognize that the remote delivery of instruction and services is uncharted water for many; students, faculty and staff alike. I also recognize that some will take to a remote learning environment more easily than others. MCC faculty and staff are discovering this as well as nearly all of us are working off-campus and communicating with students and colleagues by email, conference calls and video chats.

We understand that access to technology, including laptop computers and internet service, is a concern for some of you. We are updating information on campus and community technology resources for students as it becomes available.

If you have any questions about your coursework, please contact your instructor. For any other questions, call the Information Center at 816.604.1000. Please know that we are all fully committed to your success and to ensuring that you receive the same level of education and service that you have come to expect from MCC.

See services in the above section named Remote Services

Your health and emotional well-being continue to be our top priority. My leadership team and I are in frequent contact with public health officials regarding the COVID-19 coronavirus pandemic and we continue to adapt our approach as new information becomes available.

I look forward to the time when I will get to see you in-person on one of our campuses. In the meantime, best wishes for a healthy and successful conclusion to the spring semester.

Sincerely,
Dr. Kimberly Beatty
Chancellor

Updates to Chancellor Beatty’s March 18 Message: March 20, 2020

Campus Events and Activities

On March 19, 2020 Jackson County Executive Frank White Jr. issued an executive order prohibiting group events of 10 or more through May 15, 2020. In accordance with this order, all MCC events and activities of 10 people or more are canceled through May 15.

Commencement

Unfortunately, this means MCC’s commencement ceremony scheduled for May 14 is postponed. Alternative plans for commencement will be announced soon.

Access to Technology

While MCC transitions to remote delivery of instruction and services, we recognize not all students have off-campus access to computers and the internet. Plans to allow students to access campus computer labs and libraries are currently being developed and will be finalized and communicated prior to the resumption of classes on March 30, 2020.

Library and Bookstore Services

Similarly, plans are being developed to allow for pick-up and drop off of materials at MCC’s libraries and bookstores beginning March 30. MCC is waiving all library late fees through the remainder of the spring semester.

MCC Info Center

In the March 18 message, students were encouraged to contact the MCC Info Center with any technology issues. Due to the network outages that occurred prior to spring break, operationalization of a new MCC Info Center phone system has been delayed. The Info Center team will begin responding to issues submitted by email at infocenter@mcckc.edu on Monday, March 23 and will begin answering phone inquiries on Tuesday, March 24.

Updates to Chancellor Beatty's Message: March 18, 2020

I hope you are having a healthy and safe spring break. This update includes important information regarding the steps Metropolitan Community College is taking to minimize the spread of the COVID-19 coronavirus and to protect the MCC community.

Transition to Remote Delivery of Courses and Student Support Services

We are extending spring break for one additional week for students (March 23-29). During this time the campuses will remain closed to the public with essential personnel on campus only and courses will not meet. This time will be used to provide additional support to instructors and student services personnel as they transition to delivering all instruction and support services remotely.

On March 30, MCC will begin delivering all courses and student support services remotely with the possible exception of small group lab work. Our campuses will continue to be closed to the public with personnel on campus only. The closure of campuses and delivery of courses and support services remotely will continue until at least April 10 and will be reevaluated for a possible extension at a later date.

Access to Technology, Coursework and Services

The transition to remote instruction and services at MCC follows a recent network outage of many MCC online services. Many of those services have been restored, but we encourage you to log in to your email and other student systems. If you encounter difficulties, please contact the MCC Info Center at 816.604.1000.

For those of you that do not have broadband access at home, Spectrum is offering free broadband and Wi-Fi internet access for 60 days to students impacted by the coronavirus shutdown. To enroll in the program, call 1.844.488.8395. Installation fees will be waived for new student households. Additionally, Comcast, AT&T and T-Mobile plan to suspend data caps for 60 days.

Students will be contacted directly by their instructor regarding completion of coursework. I know the transition to remote instruction will present challenges. Maintaining the quality of an MCC education is of the highest priority. Our instructors, staff and administrators have been busy researching and discussing remote instruction strategies and techniques.

Information on how to access student services remotely will be provided to students by email and will be posted at mcckc.edu/coronavirus when available.

Update regarding MCC's Athletics

All on and off-campus recruiting for all sports will be halted until April 15.

Following the recent recommendations from the Center for Disease Control and Prevention (CDC), the NJCAA has cancelled all upcoming spring competitions including practices, regular season, post-season, and national championship play effective immediately. No spring sport student-athlete who was enrolled at a member college in 2020 will be charged a year of participation. NJCAA is exploring the opportunity to expand allowable Letters of Intent for spring sports for both the 2020-21 and 2021-22 academic year.

All on and off-campus recruiting for all sports will be halted until April 15.

Update from Dr. Beatty regarding MCC's response to coronavirus (COVID-19)

Students,

I am writing to provide you with an update on the relevant steps the College is taking regarding the coronavirus. Please review this entire communication. The Office of Risk Management has revised the College’s Pandemic Annex to our Business Continuity Plan.

Prior to the World Health Organization (WHO) designating the coronavirus a pandemic, we were moving our operations into Level 2 status. Level 2 status is defined by the WHO as “sustained human-to-human transmission in North America.” The following information provides students with guidance regarding our operations as it relates you.

Travel

All MCC-sponsored domestic travel to a state that has declared a state of emergency is suspended through the end of the semester. If you have MCC-sponsored or personal travel plans, please review the Emergency Protocol for Travel below for in-depth information.

Instruction

There may require the need to move all instruction off campus to limit the spread of the virus and protect our college community. Faculty, Staff, and Administration will work closely with students to ensure this transition is as seamless as possible.

Campuses/District-wide Activities

For now, we are allowing on-campus activities to continue. We are also conducting an audit of activities in the event we need to respond quickly to changing conditions.

Common Sense and Sensitivity

Please be sure that you use some common sense and exhibit sensitivity in your interactions with students and all other members of the MCC community.  For example,

Do Don’t
Wash your hands for the recommended amount of time (20 seconds) Ask someone if they have the coronavirus
Stay home if you are sick Make jokes about having the coronavirus
Cover your nose and mouth when you sneeze or cough Assume someone has the coronavirus based upon appearance

MCC is taking all steps to ensure classes continue in the event of college closure. Our protocols will be reviewed every two weeks or as the situation requires. MCC will continue to rely on communication from local, state, and federal agencies.  It is very important that you continue to monitor your e-mail and the MCC website regularly even during the spring break in the event there are level status changes implemented. Stay informed and protect yourself.

Please know that the safety of our students and employees is our number one priority.

Dr. Kimberly Beatty
Chancellor

Emergency Protocol: Student Travel

In the interest of the safety of the MCC community we are implementing an emergency protocol for travel.

  1. All MCC sponsored international travel is canceled through the end of the semester. This decision will be reviewed periodically. The ban on all international travel may be extended during any of those review periods.
  2. All MCC sponsored domestic travel is canceled to states that have declared a state of emergency due to the coronavirus.
  3. MCC will follow guidelines and travelers, employees and students, returning from a country with a Level 3 Travel Health Notice shall stay home for a period of 14 calendar days and monitor their health. This applies to travelers who left to a country that was not a Level 3 Travel Health Notice, but during their travels the CDC issued a Level 3 Travel Health Notice to that country
  4. Employees and students that have reason to believe they have been exposed to the coronavirus (close contact with an individual or individuals that have tested positive or have been asked to self-quarantine) shall stay home for a period of 14 calendar days and monitor their health.
  5. Students that have MCC sponsored travel planned that is neither international nor to a state that has declared a state of emergency may cancel their travel plans if they are concerned for their health or safety. They must communicate with their Dean of Student Services prior to canceling any trips.
  6. Students that have traveled to a country with a Level 3 Travel Health Notice or that believe they have been exposed to the coronavirus (close contact with an individual or individuals that have tested positive or have been asked to self-quarantine) will communicate with the Dean of Student Services throughout the 14 calendar day at home health monitoring period.

Coronavirus (COVID-19) Information

What is COVID-19 Background?

COVID-19 is the disease caused by SARS-CoV-2. It was previously being referred to as The 2019 Novel Coronavirus (2019-nCoV). This virus was first detected in Wuhan City, Hubei Province, China and has now been detected in 37 locations internationally, including the United States.

What is MCC doing?

MCC is closely monitoring the Center for Disease Control (CDC), World Health Organization (WHO), Kansas City Health Department, and Jackson County Health Department websites for any updates on COVID-19.

We are currently ensuring we have the ability to continue classes in an on-line format if the virus spreads and in person instruction is not in the best interest of the MCC community. The safety of MCC students and employees is of the utmost concern.

How can I help protect myself?

  1. Recognize the symptoms of illness;
  2. Avoid contact with individuals who are sick;
  3. Always practice good hygiene, wash hands, cover coughs and sneezes, and avoid sharing food, cups or utensils;
  4. Disinfect frequently touched objects and surfaces; and
  5. Stay home if you are sick. 

Is there a vaccine? 

At this point there is not a vaccine and no specific antiviral medicine to prevent or treat COVID-19. Most people receive care to relieve their symptoms and recover.

Possible vaccines and drug treatments are currently under investigation and are being tested through clinical trials.

What will happen in the coming days, weeks, or months? 

This is a rapidly developing disease, but the CDC, WHO, and health departments are staying on top of the situation. At this point a pandemic has not been declared, but there is a chance a pandemic will be declared.

The potential public health threat posed by COVID-19 is high both globally and within the United States, but it is important to remember that at this time the immediate health risk for the general American public from COVID-19 is low.

Should I cancel international travel plans? 

It is important to review CDC travel notices prior to international travel. South Korea and China both have a level 3 advisory because of COVID-19. Level 3 means nonessential travel should be avoided.

Iran, Italy, and Japan have a level 2 advisory because of COVID-19. Level 2 means travelers should practice enhanced precautions.

Who should I contact with questions or concerns? 

If you believe you have been exposed to COVID-19 it is important to immediately contact your doctor and inform them of your concerns.


If you have questions regarding this fact sheet contact the Director of Risk and Compliance, Crystal Walsh, at 816-604-1124 or crystal.walsh@mcckc.edu.

Last Modified: 2/26/20