Remote Access to MCC Services
March 26, 2020
Dear MCC Students,
I hope this communication finds you and your loved ones healthy and safe.
As we look to the resumption of classes Monday, March 30, I want to make sure you know how to access MCC’s student services. I recognize that the remote delivery of instruction and services is uncharted water for many; students, faculty and staff alike. I also recognize that some will take to a remote learning environment more easily than others. MCC faculty and staff are discovering this as well as nearly all of us are working off-campus and communicating with students and colleagues by email, conference calls and video chats.
We understand that access to technology, including laptop computers and internet service, is a concern for some of you. We are updating information on campus and community technology resources for students as it becomes available.
If you have any questions about your coursework, please contact your instructor. For any other questions, call the Information Center at 816.604.1000. Please know that we are all fully committed to your success and to ensuring that you receive the same level of education and service that you have come to expect from MCC.
Academic and Financial Aid Advising
The most convenient way for you to reach an MCC advisor is through My Success Network in Starfish. Unfortunately Starfish is temporarily unavailable due to a network outage, but will be available before classes resume Monday, March 30.
To reach My Success Network in Starfish, take the following actions:
- Log into myMCCKC
- Click on the Starfish Button
- Your Success Network has links to connect with your assigned advisor. During this time of remote instruction and service, email will be the most effective communication method.
Access to Technology
Comcast offers two months free to new customers, a laptop or computer for $149.99 and all hotspots that are open to the public. To receive this offer, you must be an eligible “qualified low-income household.” Go to internetessentials.com or call 855.846.8376 for English or call 855.765.6995 for Spanish. All new customers will receive “a free self-install kit” with no shipping fee.
Spectrum is offering two months free with all hotpots available to the public. To receive Spectrum’s offer you must be a household with a student enrolled in a K-12 school or college. Call 844.488.8395. Installation fees will be waived for eligible households.
T-Mobile, Sprint and Metro are lifting their caps on existing data plans, in effect immediately, giving everyone unlimited data for the next 60 days at no extra charge. They are also providing every line with an additional 20GB of hotspot data. Hotspots will give you the ability to connect to Wi-Fi on your laptop and some desktops.
Connecting for Good is providing digital literacy help and computer access for lower income individuals beginning Tuesday, March 17, from 10 a.m. to 4 p.m. at the following locations:
- Connecting for Good's Linwood (LAMP) Computer Center, 3210 Michigan Avenue, Kansas City, MO 64109 (corner of Linwood Boulevard and Woodland Avenue.)
- Connecting for Good's West Bottoms warehouse (formerly The Surplus Exchange) at 518 Santa Fe Street, Kansas City, MO 64105
You must have income qualifying identification, including SNAP/EBT card, housing voucher, three consecutive paystubs, up to 200% Federal poverty level. Call 816.559.7077 for more information.
To schedule a counseling appointment, call the Info Center at 816.604.1000. The Info Center team will assist you setting an appointment with an MCC counselor.
Disability Support Services
If you need to request Disability Support Services, please use one of the following email addresses:
- MCC-Blue River: firstname.lastname@example.org
- MCC-Business & Technology: email@example.com
- MCC-Longview: Keith.Kaster@mcckc.edu
- MCC-Maple Woods: Kaya.Pickens@mcckc.edu
- MCC-Penn Valley: Celia.Hancock@mcckc.edu
If you have library items currently checked out, please hang on to them for now. Our librarians are working on extending due dates for MCC patrons until May.
There is a wealth of online resources in the library databases, including more than 250,000 eBooks and digital audiobooks.
Starting March 30, librarians will be available by online chat to answer questions. The chats can be sent by text or by web. Just click “Ask a Librarian” on the library page.
Various platforms for the remote delivery of tutoring services are being explored. Instructions for remotely accessing tutoring services will be communicated once plans are finalized.
In order to facilitate the learning process and make your eLearning experience more dynamic, our campus bookstores are offering options to supplement and support your efforts as students:
- Free online shipping: Visit the campus store website, www.mcckcshop.com for free shipping on all items with no minimum purchase. This includes various formats of course materials, supplies, apparel, technology and more.
- Access to eBooks at no additional charge: Visit the campus store website, www.mcckcshop.com to gain access to eBooks at no additional charge with your MCC email address. You can access up to seven eBooks for the designated period free of charge. Click on the COVID-19 banner at the top of the page for information. The availability of a book depends on the rights the publisher has allowed. Not all textbooks are available but many have been made accessible through this site.
- Free shipping on rental returns and deadline extensions: The campus store is offering free shipping return labels and is also extending the non-return period without penalty to assist with increased returns by mail. Click the COVID-19 message on the homepage of the campus store website, www.mcckcshop.com. The rental due date is May 11, however a 15 day grace period has been allowed for this deadline. The new deadline is May 26.
If you have any questions regarding MCC Bookstore services, please contact your campus’ bookstore manager by email at:
- firstname.lastname@example.org – MCC-Blue River
- email@example.com – MCC-Business & Technology
- firstname.lastname@example.org – MCC-Longview
- email@example.com – MCC-Penn Valley
- firstname.lastname@example.org – MCC-Maple Woods
Your health and emotional well-being continue to be our top priority. My leadership team and I are in frequent contact with public health officials regarding the COVID-19 coronavirus pandemic and we continue to adapt our approach as new information becomes available.
I look forward to the time when I will get to see you in-person on one of our campuses. In the meantime, best wishes for a healthy and successful conclusion to the spring semester.
Dr. Kimberly Beatty
Updates to Chancellor Beatty’s March 18 Message: March 20, 2020
Campus Events and Activities
On March 19, 2020 Jackson County Executive Frank White Jr. issued an executive order prohibiting group events of 10 or more through May 15, 2020. In accordance with this order, all MCC events and activities of 10 people or more are canceled through May 15.
Unfortunately, this means MCC’s commencement ceremony scheduled for May 14 is postponed. Alternative plans for commencement will be announced soon.
Access to Technology
While MCC transitions to remote delivery of instruction and services, we recognize not all students have off-campus access to computers and the internet. Plans to allow students to access campus computer labs and libraries are currently being developed and will be finalized and communicated prior to the resumption of classes on March 30, 2020.
Library and Bookstore Services
Similarly, plans are being developed to allow for pick-up and drop off of materials at MCC’s libraries and bookstores beginning March 30. MCC is waiving all library late fees through the remainder of the spring semester.
MCC Info Center
In the March 18 message, students were encouraged to contact the MCC Info Center with any technology issues. Due to the network outages that occurred prior to spring break, operationalization of a new MCC Info Center phone system has been delayed. The Info Center team will begin responding to issues submitted by email at email@example.com on Monday, March 23 and will begin answering phone inquiries on Tuesday, March 24.
Update from Chancellor Beatty regarding MCC's response to COVID-19 coronavirus: March 18, 2020
I hope you are having a healthy and safe spring break. This update includes important information regarding the steps Metropolitan Community College is taking to minimize the spread of the COVID-19 coronavirus and to protect the MCC community.
Transition to Remote Delivery of Courses and Student Support Services
We are extending spring break for one additional week for students (March 23-29). During this time the campuses will remain closed to the public with essential personnel on campus only and courses will not meet. This time will be used to provide additional support to instructors and student services personnel as they transition to delivering all instruction and support services remotely.
On March 30, MCC will begin delivering all courses and student support services remotely with the possible exception of small group lab work. Our campuses will continue to be closed to the public with personnel on campus only. The closure of campuses and delivery of courses and support services remotely will continue until at least April 10 and will be reevaluated for a possible extension at a later date.
Access to Technology, Coursework and Services
The transition to remote instruction and services at MCC follows a recent network outage of many MCC online services. Many of those services have been restored, but we encourage you to log in to your email and other student systems. If you encounter difficulties, please contact the MCC Info Center at 816.604.1000.
For those of you that do not have broadband access at home, Spectrum is offering free broadband and Wi-Fi internet access for 60 days to students impacted by the coronavirus shutdown. To enroll in the program, call 1.844.488.8395. Installation fees will be waived for new student households. Additionally, Comcast, AT&T and T-Mobile plan to suspend data caps for 60 days.
Students will be contacted directly by their instructor regarding completion of coursework. I know the transition to remote instruction will present challenges. Maintaining the quality of an MCC education is of the highest priority. Our instructors, staff and administrators have been busy researching and discussing remote instruction strategies and techniques.
Information on how to access student services remotely will be provided to students by email and will be posted at mcckc.edu/coronavirus when available.
Update regarding MCC's Athletics
All on and off-campus recruiting for all sports will be halted until April 15.
Following the recent recommendations from the Center for Disease Control and Prevention (CDC), the NJCAA has cancelled all upcoming spring competitions including practices, regular season, post-season, and national championship play effective immediately. No spring sport student-athlete who was enrolled at a member college in 2020 will be charged a year of participation. NJCAA is exploring the opportunity to expand allowable Letters of Intent for spring sports for both the 2020-21 and 2021-22 academic year.
All on and off-campus recruiting for all sports will be halted until April 15.
Update from Dr. Beatty regarding MCC's response to coronavirus (COVID-19)
I am writing to provide you with an update on the relevant steps the College is taking regarding the coronavirus. Please review this entire communication. The Office of Risk Management has revised the College’s Pandemic Annex to our Business Continuity Plan.
Prior to the World Health Organization (WHO) designating the coronavirus a pandemic, we were moving our operations into Level 2 status. Level 2 status is defined by the WHO as “sustained human-to-human transmission in North America.” The following information provides students with guidance regarding our operations as it relates you.
All MCC-sponsored domestic travel to a state that has declared a state of emergency is suspended through the end of the semester. If you have MCC-sponsored or personal travel plans, please review the Emergency Protocol for Travel below for in-depth information.
There may require the need to move all instruction off campus to limit the spread of the virus and protect our college community. Faculty, Staff, and Administration will work closely with students to ensure this transition is as seamless as possible.
For now, we are allowing on-campus activities to continue. We are also conducting an audit of activities in the event we need to respond quickly to changing conditions.
Common Sense and Sensitivity
Please be sure that you use some common sense and exhibit sensitivity in your interactions with students and all other members of the MCC community. For example,
|Wash your hands for the recommended amount of time (20 seconds)||Ask someone if they have the coronavirus|
|Stay home if you are sick||Make jokes about having the coronavirus|
|Cover your nose and mouth when you sneeze or cough||Assume someone has the coronavirus based upon appearance|
MCC is taking all steps to ensure classes continue in the event of college closure. Our protocols will be reviewed every two weeks or as the situation requires. MCC will continue to rely on communication from local, state, and federal agencies. It is very important that you continue to monitor your e-mail and the MCC website regularly even during the spring break in the event there are level status changes implemented. Stay informed and protect yourself.
Please know that the safety of our students and employees is our number one priority.
Dr. Kimberly Beatty
Emergency Protocol: Student Travel
In the interest of the safety of the MCC community we are implementing an emergency protocol for travel.
- All MCC sponsored international travel is canceled through the end of the semester. This decision will be reviewed periodically. The ban on all international travel may be extended during any of those review periods.
- All MCC sponsored domestic travel is canceled to states that have declared a state of emergency due to the coronavirus.
- MCC will follow guidelines and travelers, employees and students, returning from a country with a Level 3 Travel Health Notice shall stay home for a period of 14 calendar days and monitor their health. This applies to travelers who left to a country that was not a Level 3 Travel Health Notice, but during their travels the CDC issued a Level 3 Travel Health Notice to that country
- Employees and students that have reason to believe they have been exposed to the coronavirus (close contact with an individual or individuals that have tested positive or have been asked to self-quarantine) shall stay home for a period of 14 calendar days and monitor their health.
- Students that have MCC sponsored travel planned that is neither international nor to a state that has declared a state of emergency may cancel their travel plans if they are concerned for their health or safety. They must communicate with their Dean of Student Services prior to canceling any trips.
- Students that have traveled to a country with a Level 3 Travel Health Notice or that believe they have been exposed to the coronavirus (close contact with an individual or individuals that have tested positive or have been asked to self-quarantine) will communicate with the Dean of Student Services throughout the 14 calendar day at home health monitoring period.
What is COVID-19 Background?
COVID-19 is the disease caused by SARS-CoV-2. It was previously being referred to as The 2019 Novel Coronavirus (2019-nCoV). This virus was first detected in Wuhan City, Hubei Province, China and has now been detected in 37 locations internationally, including the United States.
Has COVID-19 spread in the United States?
Yes, there are currently 53 confirmed cases in the United States. 12 of those cases were travel related, meaning those individuals had traveled to a location and contracted the virus. 2 of the cases have spread from person-to-person contact, meaning they contracted the virus from an individual in the US that had the virus.
39 of the cases are persons that were repatriated to the United States. The majority of those persons coming from the Diamond Princess Cruise ship that was quarantined off the coast of Japan.
There are currently ZERO confirmed cases in Missouri. The Kansas City Health Department is currently monitoring 10 individuals in Kansas City who might have been exposed.
What is MCC doing?
MCC is closely monitoring the Center for Disease Control (CDC), World Health Organization (WHO), Kansas City Health Department, and Jackson County Health Department websites for any updates on COVID-19.
We are currently ensuring we have the ability to continue classes in an on-line format if the virus spreads and in person instruction is not in the best interest of the MCC community. The safety of MCC students and employees is of the utmost concern.
How can I help protect myself?
- Recognize the symptoms of illness;
- Avoid contact with individuals who are sick;
- Always practice good hygiene, wash hands, cover coughs and sneezes, and avoid sharing food, cups or utensils;
- Disinfect frequently touched objects and surfaces; and
- Stay home if you are sick.
Is there a vaccine?
At this point there is not a vaccine and no specific antiviral medicine to prevent or treat COVID-19. Most people receive care to relieve their symptoms and recover.
Possible vaccines and drug treatments are currently under investigation and are being tested through clinical trials.
What will happen in the coming days, weeks, or months?
This is a rapidly developing disease, but the CDC, WHO, and health departments are staying on top of the situation. At this point a pandemic has not been declared, but there is a chance a pandemic will be declared.
The potential public health threat posed by COVID-19 is high both globally and within the United States, but it is important to remember that at this time the immediate health risk for the general American public from COVID-19 is low.
Should I cancel international travel plans?
It is important to review CDC travel notices prior to international travel. South Korea and China both have a level 3 advisory because of COVID-19. Level 3 means nonessential travel should be avoided.
Iran, Italy, and Japan have a level 2 advisory because of COVID-19. Level 2 means travelers should practice enhanced precautions.
Who should I contact with questions or concerns?
If you believe you have been exposed to COVID-19 it is important to immediately contact your doctor and inform them of your concerns.