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Enhanced IT Security Measures

As part of our enhanced IT security measures, MCC restricts access to our systems from outside of the country.

International Students should contact the International Student Services Office at 816.604.4693.

Non-international students planning to travel outside the country, should call the Information Center at 816.604.1000 to request access prior to traveling.

This will allow IT to provide you with the necessary access to our systems while you are outside the country.

Are you an MCC student and having technical problems?

Help is available from MCC student technical support. You can find answers to common questions about MCC online systems including:

If you still have questions, please call MCC student technical support at 816.604.1000, option 1.

Are you an MCC employee having technical problems? Help is available from MCC employee IT support by submitting an IT Ticket or call employee IT support at 816.604.1888.

Students

Steps to set up your Microsoft password if you’re a new student, or are an existing student that has forgotten their password or have locked their account from too many failed login attempts

  1. You will need your MCC student username, which will look something like S########@student.mcckc.edu. This should have been provided to you when you completed enrollment. If you do not have it, contact the info center student tech support at 816.604.1000, option 1
  2. Follow the steps in the Self-Service Password Reset (SSPR) guide.