Technical Support

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IMPORTANT
Office Hours

Monday - Thursday: 8 a.m. - 6 p.m.
Friday: 8 a.m. - 4:30 p.m.

Call 816.604.1000

Email

We reply to all emails within one business day.

 
 

Support for Online Systems

Having technical problems with one of our online systems? Help is available in a variety of ways from MCC Technical Support.

Announcements and current issues are posted in the blog below. Also, answers to common questions about MCC online systems such as myMCCKC, BlackBoard, and student email can be found by exploring these Technical Support pages.

If you still have questions, you can call or email us. Check out contact options on the right.

Tech Support Blog

myMCCKC and BlackBoard access
Friday, February 07, 2014
On Friday evening, Feb. 7, Saturday Feb. 8, and Sunday Feb. 9, access to your myMCCKC account will not be available.   Blackboard will be still accessible through the direct URL - bboard.mcckc.edu. 

Please save this direct URL and use it for access to your classes during this maintenance period or any time myMCCKC i ...


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Screen not advancing to the next page?
Wednesday, September 04, 2013

If you're in the secure MCC site and you're stuck on a page that's only spinning in the upper right corner, you'll need to change your compatibility view setting. 

 For information about setting compatibility view, call MCC technical support at 604-1000, or go to:

...


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BlackBoard scheduled maintenance.
Tuesday, March 12, 2013
BlackBoard is offline for scheduled maintenance and will be accessible after the maintenance is complete, which we anticipate to be sometime on Tuesday, or early Wednesday.
How to change the payment method for the pay plan.
Friday, December 14, 2012

You can specify a different credit/debit card or bank account to use for your pay plan automatic payments any time before the payment due date, as follows:

1.  Go to myMCCKC and sign into your account.

2.  Select "Student Center Home".

3.  Scroll to the section labeled "Finances".

4. &nb ...


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Online payment system (TouchNet) unavailable.
Friday, October 26, 2012
Because of  electrical hardware tests being performed this weekend, the online payment center (TouchNet) will be unavailable from Friday, October 26, at 5:00 PM until Monday morning at 8:00 AM.  

 

Last Modified: 6/27/13