Having technical problems with one of our online systems? Help is available in a variety of ways from MCC Technical Support.
Announcements and current issues are posted in the blog below. Also, answers to common questions about MCC online systems such as myMCCKC, BlackBoard, and student email can be found by exploring these Technical Support pages.
If you still have questions, you can call or email us. Check out contact options on the right.
|Screen not advancing to the next page?|
|Wednesday, September 04, 2013|
If you're in the secure MCC site and you're stuck on a page that's only spinning in the upper right corner, you'll need to change your compatibility view setting.
For information about setting compatibility view, call MCC technical support at 604-1000, or go to http://windows.microsoft.com/en-us/internet-explorer/use-compatibility-view#ie=ie-10....
|Systems temporarily unavailable May 24 - 25|
|Wednesday, May 22, 2013|
Our Internet service provider is undergoing system maintenance from 11 p.m., Friday May 24th to 5 a.m. Saturday May 25th. During this time, we will experience a 20 minute system-wide outage.
During the 20 minute outage period, myMCCKC, MetroSoft, MetroSoft Finance, Payroll/HR, Employee Center, Student Center, Blackboard, web menu, mcckc.edu, library databases, employee email, internet access and phone service will be unavailable.
|Page not advancing in myMCCKC?|
|Wednesday, April 24, 2013|
|If you're having trouble advancing to the next screen in your myMCCKC pages, and you're using Internet Explorer 10, there's an easy fix. Check out the Microsoft support page for instructions to turn on Compatibility View.|
|BlackBoard scheduled maintenance.|
|Tuesday, March 12, 2013|
|BlackBoard is offline for scheduled maintenance and will be accessible after the maintenance is complete, which we anticipate to be sometime on Tuesday, or early Wednesday.|
|How to change the payment method for the pay plan.|
|Friday, December 14, 2012|
You can specify a different credit/debit card or bank account to use for your pay plan automatic payments any time before the payment due date, as follows:
1. Go to myMCCKC and sign into your account.
2. Select "Student Center Home".
3. Scroll to the section labeled "Finances".
4. &nb ...